Put together the Drive patient lift, charged the batteries over night to full charge, pushed the button on the hand unit and nothing happened.Called Spinlife and they transferred me to a Drive technician who said it was the hand unit that was not functioning.
They sent me a new one and it failed to solve the problem. That was the last actual help I received. Now their "expert" support person, Ms Heather Williams x 718 won't answer her phone or call me back after at least 5 messages. The worst consumer experience I've ever had.
Still trying to return the product before 30 days and get my money back.Consumers beware this is a crooked company.
This person wrote the review because of damaged or defective of drive medical patient lift from Spinlife. Reviewer claimed that he or she lost $1789 and wants Spinlife to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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