Put together the Drive patient lift, charged the batteries over night to full charge, pushed the button on the hand unit and nothing happened. Called Spinlife and they transferred me to a Drive technician who said it was the hand unit that was not functioning.
They sent me a new one and it failed to solve the problem. That was the last actual help I received. Now their "expert" support person, Ms Heather Williams x 718 won't answer her phone or call me back after at least 5 messages. The worst consumer experience I've ever had.
Still trying to return the product before 30 days and get my money back. Consumers beware this is a crooked company.
This person wrote the review because of damaged or defective of drive medical patient lifts from Spinlife. Reviewer claimed that he or she lost $1789 and wants Spinlife to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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