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2.0

I purchased a Jazzy and a power lift from Spinlife in December. They sent me the wrong lift for the Jazzy I bought.

Problem 1" incompetent sales team. After 2 different technicians were sent to install the lift it was determined that it was indeed the wrong lift. Both techs commented on what a horrible company Spin Life was to work for. They both called the company and reported this.

Spin Life tried to charge me a $300 restocking fee to take the lift back. I refused to pay them to pick up the wrong lift they sold me. took over a month and dozens of calls before they picked it up. It has now been over six weeks since it was picked up and no refund.

I have made dozens of calls with none returned. Find Problem 2: an incompetent customer service team.

User's recommendation: Find another company to buy from.

Location: Birmingham, Alabama

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