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Order chair and it was listed different on the web site then in catalog. Catalog stated 5"10 to 6"2 for large chair. When I got chair it was not right as I am 6"1 and my feet hung over end by 3 inches. Now after looking in catalog which they say was a misprint which...
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2.2
Product
I didn't like
  • Restocking feesnot fit as advertised
#1009228
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Do NOT do business with this company unless you are absolutely certain you will be happy with the product ordered. I ordered a "walker holder" for a mobility scooter for my 95-year-old mother for Christmas. It shipped on December 8, but was a Christmas gift, so was not...
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Anonymous
Anonymous

I ordered on Monday on Friday I called to cancel the scooter didn't even get loaded on a truck and they charged $200.00 restock fee. What the *** did they restock?

Anonymous
Anonymous

You decided that you were entitled to an exception to their policy. Guess what -- you're not.

#1003881
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Got different chair than ordered. It was tiny and way to small for me and I am only 5'!!! Sent it back - took forever to pick it up (5-8wks??) The transporters had no cover protection for it so I had to give them a couple of good sheets to protect it. At the same time...
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Product
#992888
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I was told the wheelchair would take 6-8 days to arrive. I ordered it on Nov. 15 and expected it on day 8 which was Nov. 23. It didn't arrive, and when I called, I was told it wouldn't be here until Nov. 29 , which is a lot more than 6-8 days from ordering. Obviously,...
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3.8
I liked
  • Fast delivery
I didn't like
  • Being told i would have the wheelchair 6-8 days after ordering
  • Order processing
#960416
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Put together the Drive patient lift, charged the batteries over night to full charge, pushed the button on the hand unit and nothing happened. Called Spinlife and they transferred me to a Drive technician who said it was the hand unit that was not functioning. They...
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Anonymous
Anonymous

had a bad experience nowing what I needed tried to sell me something I did not ask for

1.8
#953715
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i put in for warranty work starting on aug 9, today is sept 30 and don't have a working chair. it was a problem with the key cylinder the neede to be replaced. took 2 weeks for the part to come and the repair tech to get to me. he fixed it alright. by the time he was...
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#928640
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had to deal with every dept there is .needless to say they had to call manufacutor they were rude and caused us great anxiety fear AND WERE VERY RUDE. took them a month and patient atrophied worse, she still has trauma experiences afreaid it will not work . T his is...
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#917976
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The very expensive Zero Gravity lift chair we purchased came broken, I started calling the day of delivery(that took forever), All I get is tremendous stories of awful things happening to all the technicians that are supposed to come and fix it, have been told a tech...
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Product
#851362
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I called Spinlife to help with a power wheelchair that wasn't working. The Spinlife guy said he didn't know how to help and gave me the number to No Excuse Medical. I called No Excuse and the guy I spoke to familiar with my chair and knew how to fix it. Since I was...
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I know a lot of people here are posting how bad the company is but I am going to give you my experience. I am not wealthy and living on a fixed income (are we not all doing so?) and only wanted one for occasional use so I settled on the Pride Travel Pro for $599.00....
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4.8
I liked
  • Fast delivery
I didn't like
  • Salesman not knowledgeable about product
#835288
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