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I got a Jazzy HD on june 7 2017. The batteries are shot in less than 6 months. I called and got a really nice man who sent me new Batteries, and told me to let the company know when I got them and he would send someone to put them in. Today I got this hateful women who...
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1.3
#1144049
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Ordered a power chair with technician setup. After no e-mail or phone calls, phoned customer service as to whereabouts of order. Was told technician that was to do setup bowed out. Reps did not seem to know where chair was. Was told the location of chair had to be...
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2.6
I didn't like
  • Lack of communication on order status
#1134572
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My neighbor was in the market for an adjustable bed, lift chair and scooter. While we was trying to research the products he stumbled across this site. Based on others problems he choose not to use Spinlife but called No Excuse Medical 704-873-9000. The prices were a...
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2.2
#1128853
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Spinlife cost me

Spinlife
#1122895
I'm a wheelchair repairman who ordered a front wheel right axle from spinlife they promised the part would arrive in 5 days , after 2 weeks 3 days still didn't arrive. My client cancelled repair and went elsewere spinlife refuse to refund me and now want to force me to take store credit or keep a 300$ axle that I have no use for, #fuckspinlife
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Go-Go Elite Traveller Scooter Review

Spinlife
#766448
5.0
Details
Resolved scooter issue thank you
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Other Product Review

Spinlife
#721968
1.5
Details
No Excuse Medical is a much better company. Have dealt with both. Spin life slow to ship and slow to respond. I called No Excuse Medical and got exactly what I needed when they said I would. If you want excellence call No Excuse Medical 704-873-9000. You will be happy you did.
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Mobility Scooter Review

Spinlife
#694488
3.7
Details
Orderd scooter and lift! The scooter was shipped promptly; however its been 15 days and still no lift. Just want to let people know it takes a lot longer to recieve the lift from manufacturer's. warehouse .
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I ordered a scooter from them and was told they were going to send me an upgrade(haha). It was nothing but trouble from day one. The poorest design Ive ever seen. My last scooter was a cheaper model from Walmart and never had a problem just wore it out in 3 years. This...
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1.6
#1095333
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be careful with Spinlife..i ordered a model that was advertised on their website and they sent me another model and said it would work...but that was not what i ordered....never will i order from them again...i will pay more or whatever it takes to get the right part i...
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Product
#1084652
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I bought a mobility scooter for my mum less than 8 months ago. She depends on a scooter to move anywhere. It's a Zip'r Roo 3-Wheel by Zip'r Mobility. The product is garbage and the customer service at Spinlife is rude and useless. The scooter has presented issues from...
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#1075532
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Order a $1,268.00 lift chair (paid for the same day) for my husband who had surgery. He has a spacer in his right hip and needed the chair to get up. We were told that the chair would arrive in 2 to 3 days coming out of Las Vegas. Well is has 2 weeks now. We had to...
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#1066646
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I am wondering, i live in Calgary for 67 years. I have trouble walking, and Calgary does not have monthly installments. I saw a moblity scooter from your company. It has what i need. But there is issues i only have prepaid Master Card. I only put money in if i can pay...
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#1062514
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My husband and I purchased 2 lift chairs from Spinlife, manufactured by Golden Technologies. Ten months after delivery my chair started making some noise going up and down and feeling like the mechanism was loose as it went up and down, the seat was wobbly. I also...
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2.0
I liked
  • Diversity of products
I didn't like
  • Lack of a real customer service department and staff
#1058767
Reply to reviews
If you or someone you know needs to order home supplies, wheelchair parts, adaptive sporting equipment please take my warning to heart and DO NOT order anything from SPINLIFE !! If you order from them you will definitely be disappointed in some way or fashion. I...
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Anonymous
Anonymous

This is a follow-up to my "DO NOT ORDER FROM SPINLIFE" !! review. After posting my review on Facebook, a representative from Spinlife contacted me by phone. His name is Jeff. ...

1.8
I didn't like
  • Customer service was useless
  • Customer service not trained properly
  • Cs tasks were done by different people that would not respond
#1056730
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