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I bought a mobility scooter for my mum less than 8 months ago. She depends on a scooter to move anywhere. It's a Zip'r Roo 3-Wheel by Zip'r Mobility. The product is garbage and the customer service at Spinlife is rude and useless. The scooter has presented issues from...
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#1075532
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Order a $1,268.00 lift chair (paid for the same day) for my husband who had surgery. He has a spacer in his right hip and needed the chair to get up. We were told that the chair would arrive in 2 to 3 days coming out of Las Vegas. Well is has 2 weeks now. We had to...
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#1066646
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I am wondering, i live in Calgary for 67 years. I have trouble walking, and Calgary does not have monthly installments. I saw a moblity scooter from your company. It has what i need. But there is issues i only have prepaid Master Card. I only put money in if i can pay...
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#1062514
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Go-Go Elite Traveller Scooter Review

Spinlife
#766448
5.0
Resolved scooter issue thank you
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Other Product Review

Spinlife
#721968
1.5
No Excuse Medical is a much better company. Have dealt with both. Spin life slow to ship and slow to respond. I called No Excuse Medical and got exactly what I needed when they said I would. If you want excellence call No Excuse Medical 704-873-9000. You will be happy you did.
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Mobility Scooter Review

Spinlife
#694488
3.7
Orderd scooter and lift! The scooter was shipped promptly; however its been 15 days and still no lift. Just want to let people know it takes a lot longer to recieve the lift from manufacturer's. warehouse .
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My husband and I purchased 2 lift chairs from Spinlife, manufactured by Golden Technologies. Ten months after delivery my chair started making some noise going up and down and feeling like the mechanism was loose as it went up and down, the seat was wobbly. I also...
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2.0
I liked
  • Diversity of products
I didn't like
  • Lack of a real customer service department and staff
#1058767
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If you or someone you know needs to order home supplies, wheelchair parts, adaptive sporting equipment please take my warning to heart and DO NOT order anything from SPINLIFE !! If you order from them you will definitely be disappointed in some way or fashion. I...
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Anonymous
Anonymous

This is a follow-up to my "DO NOT ORDER FROM SPINLIFE" !! review. After posting my review on Facebook, a representative from Spinlife contacted me by phone. His name is Jeff. ...

1.8
I didn't like
  • Cs tasks were done by different people that would not respond
  • Poor return process
  • Customer service not trained properly
#1056730
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After a long conversation with a saleswoman, where I supplied my chair information, I ordered a Pride Outlander outside power vehicle lift. I asked the saleswoman if I could use the available power chair lockdown arm to secure my chair? She said Yes and added the...
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Anonymous
Mike Powell

I had the same trouble but after lowering the support arm it holds my chair just fine. I have an Outlander LP lift and Pride Zazzy chair.

#1023308
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We placed an order for a Hoyer in Jan, 2017. Shortly after, in the week of 1-23, we cancelled the order because our loved one was placed in hospice and then passed away. It took repeated calls and requests by us to get the order cancelled. Each time we called, their...
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1.3
I didn't like
  • Non-responsive
  • Not responsive
  • Awful customer service
#1012785
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My parents ordered 2 lift chairs from SpinLife. First chair was unusable after 1 month. Been calling customer service to resolve this issue. Been 4 months. Told them how dissatisfied and wanted to return both chairs (now 2nd chair is having the same issues/problems) as...
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1.4
Product
I didn't like
  • Poor workmanship
  • Cannot talk to a human
  • Power lift chair
#1010760
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Order chair and it was listed different on the web site then in catalog. Catalog stated 5"10 to 6"2 for large chair. When I got chair it was not right as I am 6"1 and my feet hung over end by 3 inches. Now after looking in catalog which they say was a misprint which...
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2.2
Product
I didn't like
  • Restocking feesnot fit as advertised
#1009228
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Do NOT do business with this company unless you are absolutely certain you will be happy with the product ordered. I ordered a "walker holder" for a mobility scooter for my 95-year-old mother for Christmas. It shipped on December 8, but was a Christmas gift, so was not...
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Anonymous
Anonymous

I ordered on Monday on Friday I called to cancel the scooter didn't even get loaded on a truck and they charged $200.00 restock fee. What the *** did they restock?

Anonymous
Anonymous

You decided that you were entitled to an exception to their policy. Guess what -- you're not.

#1003881
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