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  • Customers like
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    • Customer service 5
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  • From mobile
  • Spinlife
  • Jan 08
  • #766448

Resolved scooter issue thank you Add comment

I wanted to let you know spinlife made good on the gogo elite scooter .They replaced it with a brand new scooter .They delivered it yesterday .they set it up for me and disposed of the old scooter . That would have proved tough for me as we have no place to recycle the old scooter. I hope this one works out but I am happy I will give them another try .They did respond to my complaint ,I am happy... Read more

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A deaf quadriplegic needed an electric Hoyer lift repaired and Spinlife claimed they could do the repair. Spinlife was contacted August 2013, took a deposit September 2013, and did not send a tech out until January 2014 after numerous calls. The tech came and told us the new parts needed would be close to $775 including installation. When the tech came out and finished the machine still was not... Read more

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If you're looking for a wheelchair do not buy it from Spinlife quality is poor at the best. Contacted them that it was fallen apart. All they did was have the manufacture send new brakes. The wheelchair was unsafe and very poor quality. Didn't even last six months. Not like it was inexpensive. Buyers beware you can buy better wheelchairs from Companys that will guarantee their products... Read more

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Go Go telite four wheel scooter from spin life what a piece of *** it was always broken they kept coming out to fix it then when they finally really figure it out what was wrong with it they were fused to replace that part don't purchase anything from spend life ever the company has terrible customer service and the people are not nice it's just so unfair to Ripoffhe disabled second quality... Read more

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I bought a power Scooter for over $1,200 and I had to keep calling spend less to have them come out and look at it they could not figure out what was wrong with it now now we know what's wrong with that the motor is shot it won't go but spend life refuses to honor the warranty I wish I had read all these reviews before I purchased anything from spin life that I will never purchase anything from... Read more

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Their ads say "Expert Advice," but the sales rep I dealt with gave me misinformation. I specifically asked him about the low ground clearance on a scooter that I was considering, and he told me that it wouldn't be a problem, because the scooter was so powerful. So, I'm using a scooter that constantly gets stuck outside, causing me to need a push from someone. This ruins my independence. Of... Read more

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  • From mobile
  • Spinlife
  • Oct 22, 2015
  • #721968

No Excuse Medical is a much better company. Have dealt with both. Spin life slow to ship and slow to respond. I called No Excuse Medical and got exactly what I needed when they said I would. If you want excellence call No Excuse Medical 704-873-9000. You will be happy you did. Add comment

I'm looking for a super light weight fold-a-wheelchair like the PW-999UL. I'm a weak person and cannot lift heavy objects to put it into the car. If you do sale them, please show them in your catalog. All the power wheelchairs in your catalog are too heavy for a person to lift it into the car, unless you are a Superman. I'm looking to purchase one as soon as possible. xxx xxx xxx xxx xxx xxx... Read more

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Order was placed on September 3rd. I ordered a $2900.00 ramp (with install) for my mother so she would have accessibility getting to and from the DR. I called last week to find out where the order was because my SpinLife sales rep said it would take approximately 7 days. When I called in and found there was no tracking information I was told the order had been placed on hold and that my sales... Read more

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